James Tsun is a qualified Dental Prosthetist with over 15 years of hands-on clinical experience and an unwavering commitment to patient care. After earning his Advanced Diploma in Dental Prosthetics and Diploma in Dental Technology from RMIT, James dedicated himself to mastering full oral rehabilitation, with a special focus on implant-supported dentures. His clinical precision, attention to detail, and deep understanding of dental materials have earned him a reputation as one of Melbourne’s leading prosthetists. Since acquiring the clinic in 2011, James has helped thousands of patients restore their smiles with custom dentures designed for function, fit, and confidence.

As Director of Melbourne Smiles Denture Clinic, James leads by example — combining technical expertise with a compassionate, patient-first philosophy. He works closely with his clinical team to ensure each treatment is personalised and clinically sound, using modern techniques and high-quality materials. James is deeply involved in the day-to-day operations of the clinic, offering mentorship to his team and playing a critical role in treatment planning. His hands-on approach and commitment to ongoing education keep the clinic at the forefront of prosthetic dentistry in Melbourne.

As Chief Executive Officer, Sheli Tsun brings over 20 years of leadership experience across healthcare, retail and business operations to Melbourne Smiles Denture Clinic. With a strategic mindset and a deep understanding of patient care, Sheli is the driving force behind the clinic’s growth, innovation, and commitment to service excellence. She works closely with James and the broader clinical team to ensure that every element of the patient experience, from the first phone call to post-treatment support, is seamless, compassionate, and consistent with the clinic’s values.

Sheli’s leadership style is both hands-on and forward-thinking. She manages the clinic’s strategic direction, staff development, and operational efficiency while maintaining a close connection to patients and their care journeys. Her passion lies in building a team culture that reflects integrity, respect, and clinical excellence. Under her leadership, Melbourne Smiles Denture Clinic has grown from a small practice into one of Melbourne’s most reputable denture providers, known for combining clinical expertise with warm, personalised care.

Craig Hitchiner is a skilled and passionate Dental Prosthetist dedicated to achieving optimal patient outcomes through tailored denture solutions. With a person-centred approach to care, Craig supports the clinical team at Melbourne Smiles in delivering high-quality prosthetic treatments that prioritise comfort, function, and aesthetics. His hands-on expertise is matched by his approachable nature and commitment to clear communication, making patients feel informed, confident, and cared for at every stage of their treatment.

Outside of his clinical work, Craig is also known for mentoring up-and-coming dental professionals, sharing his knowledge and helping to shape the next generation of prosthetists. He brings a sense of calm and reliability to the team and is always looking for ways to improve both clinical results and the patient experience. When he's not at the clinic, Craig enjoys watching live sports, staying active at the gym, and spending quality time with family and friends. His commitment to balance and wellbeing translates directly into his work where each smile is crafted with care and precision.

With a professional background spanning decades in relationship management, team leadership, and client engagement, Yuriy Grinberg brings a people-first mindset to his role as General Manager in Operations at Melbourne Smiles Denture Clinic. Drawing on his extensive experience across service industries, Yuriy is dedicated to cultivating a warm, inclusive clinic environment where both patients and staff feel heard, supported, and empowered.

At the heart of Yuriy’s role is a simple but powerful belief: when culture and communication thrive, so do outcomes. He works closely with clinical, admin, and leadership teams to foster strong internal relationships, drive process improvements, and ensure every patient interaction reflects the clinic’s values of care, quality, and respect. Yuriy’s natural ability to build trust, resolve challenges, and connect authentically with people is instrumental in maintaining the high standards Melbourne Smiles is known for. His presence continues to shape a culture of collaboration, accountability, and lasting impact — for patients, staff, and the wider community.